Terms & Conditions

Last Updated: 22/01/2026

Welcome to JUST BIKE UK. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

JUST BIKE UK

566 Chiswick High Road
London
W4 5AN
United Kingdom

Website: https://www.justbikes-uk.com

Email: info@justbikes-uk.com

Throughout these Terms & Conditions, "JUST BIKE UK", "we", "our", and "us" refer to JUST BIKE UK.

2. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you confirm that you:

Are at least 18 years of age.
Have the legal capacity to enter into binding contracts.
Agree to comply with these Terms & Conditions.

If you do not agree with these Terms, please do not use our website.

3. Products and Availability

We make every effort to ensure product descriptions, specifications, images, and prices are accurate.

However:

Product images are for illustrative purposes only.
Colours and appearance may vary depending on screen settings.
Specifications may be updated by manufacturers without notice.
All products are subject to availability.

We reserve the right to discontinue any product at any time.

4. Pricing

All prices displayed on our website are in Pounds Sterling (£ GBP).

Prices include VAT where applicable unless otherwise stated.

We reserve the right to amend prices without prior notice.

In the event of a pricing error:

We are not obliged to honour incorrect prices.
We may cancel the order and issue a full refund.
We may contact you to offer the product at the correct price.

5. Orders

When you place an order, you are making an offer to purchase goods.

Acceptance occurs only when:

Payment has been authorised;
Stock has been confirmed;
Your order has been dispatched.

We reserve the right to:

Refuse any order;
Limit quantities purchased;
Cancel orders suspected of fraud or abuse.

6. Payment Methods

We accept the following payment methods:

Visa
Mastercard
American Express
PayPal
Other payment methods displayed during checkout

Payment must be received in full before any goods are dispatched.

7. Promotional Codes

Discount and promotional codes may be offered from time to time.

Unless expressly stated:

Only one code may be used per order.
Promotional codes cannot be exchanged for cash.
Promotional codes may be withdrawn or amended without notice.
Misuse of promotional codes may result in order cancellation.

8. Delivery

We offer delivery within the United Kingdom and selected international destinations.

Delivery times are estimates only and are not guaranteed.

We shall not be responsible for delays caused by:

Courier services;
Customs inspections;
Weather conditions;
Industrial action;
Circumstances beyond our reasonable control.

Risk in the goods passes to the customer upon successful delivery.

9. International Orders

International customers may be responsible for:

Customs duties;
Import taxes;
VAT;
Local handling charges.

These charges are the sole responsibility of the customer unless otherwise stated.

JUST BIKE UK is not responsible for delays caused by customs authorities.

10. Free Worldwide Shipping

Where free worldwide shipping is offered:

The offer applies only to eligible products.
Customs duties, taxes, and import fees remain the responsibility of the customer unless explicitly stated otherwise.
We reserve the right to amend or withdraw free shipping promotions without notice.

11. Returns & Cancellations

Consumers purchasing online may have cancellation rights under applicable UK consumer legislation.

Eligible products may be returned within 14 days of receipt.

Returned goods must:

Be unused;
Be in original packaging;
Include all manuals, accessories, and documentation;
Be returned in resalable condition.

Customers are responsible for return shipping costs unless the item is faulty or incorrectly supplied.

12. Faulty or Damaged Goods

If your item arrives damaged or develops a fault:

Notify us within 48 hours of delivery where damage is visible.
Provide photographs where requested.
Follow our returns instructions.

Your statutory consumer rights remain unaffected.

13. Warranty

Products may be supplied with manufacturer warranties where applicable.

Warranty coverage does not apply to:

Accidental damage;
Misuse;
Neglect;
Unauthorised modifications;
Normal wear and tear.

14. Website Use

You agree not to:

Use the website unlawfully;
Attempt unauthorised access to our systems;
Upload malicious software or code;
Interfere with website functionality;
Reproduce website content without permission.

We reserve the right to suspend access where misuse is detected.

15. Intellectual Property

All content on this website including:

Logos
Graphics
Images
Text
Product descriptions
Website design

is owned by or licensed to JUST BIKE UK.

No material may be copied, reproduced, distributed, or used without our prior written consent.

16. Limitation of Liability

To the fullest extent permitted by law, JUST BIKE UK shall not be liable for:

Loss of profit;
Loss of business;
Loss of opportunity;
Indirect or consequential losses;
Data loss.

Our total liability shall not exceed the value of the goods purchased.

Nothing in these Terms excludes liability for:

Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation;
Any liability that cannot legally be excluded.

17. Force Majeure

We shall not be liable for any failure or delay in performance resulting from events beyond our reasonable control, including:

Natural disasters;
Fire;
Flood;
Pandemic;
Government restrictions;
Supply chain disruptions;
Internet outages;
Industrial disputes.

18. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

By using our website, you consent to the collection and use of your information in accordance with those policies.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Contact Information

JUST BIKE UK
566 Chiswick High Road
London
W4 5AN
United Kingdom